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An Introduction JDR Lift Services is experienced in
providing services which meet guidelines set by the Disability
Discrimination Act (DDA) of 1995. We advise clients on the most cost
effective solutions to increase safety and accessibility.
What is the DDA?
The Disability Discrimination Act (DDA) was passed in 1995 to
introduce new measures aimed at ending the discrimination which many
disabled people face. It has been introduced in the following stages:
Since 2nd December 1996, it has been unlawful for service providers
to treat disabled people less favourably for a reason related to their
disability.
Since 1st October 1999, service providers have to make 'Reasonable
Adjustments' for disabled people, such as providing extra help or
making changes to the way they provide services.
From 1st October 2004 service providers will have had to make
'Reasonable Adjustments' to any physical features of their premises,
which makes it impossible or un-reasonably difficult for disabled
people to make use of any service that is offered.
Who is a service provider?
A service provider is someone defined in the act as being anyone
who provides a service to the public or a section of the public
What is regarded as being 'Reasonable'?
Whilst there is no definitive answer, the law uses the phrase to
give some flexibility and allow different solutions in different
situations, when considering what is reasonable the following factors
should be taken into consideration.
- Whether taking particular steps would be effective in overcoming
the difficulty that disabled people face in getting access.
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The extent to which it is practicable for the service provider to
take steps.
Financial and other costs of making the adjustments
- The amount of disruption caused by taking the steps
- Money already spent on making adjustments
- The availability of financial or other assistance.
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