DDA Data Requirements


JDR Lift Services is very experienced in providing services which meet guidelines set by the Disability Discrimination Act (DDA) of 1995. We advise clients on the most cost effective solutions to increase safety and accessibility.


What is the DDA?

The Disability Discrimination Act (DDA) was passed in 1995 to introduce new measures aimed at ending the discrimination which many disabled people face. It has been introduced in the following stages:

Since 2nd December 1996, it has been unlawful for service providers to treat disabled people less favourably for a reason related to their disability.

Since 1st October 1999, service providers have to make 'Reasonable Adjustments' for disabled people, such as providing extra help or making changes to the way they provide services.

From 1st October 2004 service providers will have had to make 'Reasonable adjustments' to any physical features of their premises, which makes it impossible or un-reasonably difficult for disabled people to make use of any service that is offered.


Who is a service provider?

A service provider is someone defined in the act as being anyone who provides a service to the public or a section of the public.


What is regarded as being 'Reasonable'?

Whilst there is no definitive answer, the law uses the phrase to give some flexibility and allow different solutions in different situations, when considering what is reasonable the following factors should be taken into consideration.


Whether taking particular steps would be effective in overcoming the difficulty that

   disabled people face in getting access.

The extent to which it is practicable for the service provider to take steps.

Financial and other costs of making the adjustments.

The amount of disruption caused by taking the steps.

Money already spent on making adjustments.

The availability of financial or other assistance.


"I am pleased to confirm that we used JDR Lifts on a project in Kings Cross where a complete overhaul of the lift mechanism and a refit of the cabin was required. JDR performed well on the project, dealing with our aggressive timescale admirable. The standard of work was high and all work was certificated. They also coordinated well with other trades. Although lift refitting/repairs rarely features on our refurbishment projects we would have no hesitation in contacting them again when such work may be required."

Marrek Fletcher, Office Changes



Building Photo

DDA Photo